Thank you for being a part of MeetLanka.com. This policy outlines the terms and conditions regarding refunds for any payments made on our platform.

1. Digital Goods and Services MeetLanka.com offers digital services such as premium account upgrades, wallet top-ups, and advertising credits. Because these are digital goods that are delivered and activated immediately upon purchase, all sales are generally considered final and non-refundable once applied to your account.

2. Eligible Refund Conditions We review refund requests on a case-by-case basis. You may be eligible for a full or partial refund only under the following circumstances:

• Duplicate Charges: You were charged more than once for a single transaction due to a technical error.

• Service Non-Delivery: You successfully completed a payment through the payment gateway, but the purchased upgrade, funds, or credits were not applied to your MeetLanka account, and our technical team is unable to resolve the issue.

3. Non-Refundable Situations Refunds will not be issued for:

• Account terminations or suspensions due to violations of our Community Guidelines or Terms of Service.

• Buyer’s remorse or changes of mind after a premium feature has been used.

• Unused wallet balances if you choose to delete your account.

4. How to Request a Refund If you experience a billing error or missing service, you must contact us within 7 days of the transaction. Please provide:

• Your MeetLanka.com username or registered email.

• The transaction date and amount.

• Your payment receipt or transaction reference number.

5. Processing Time If your refund is approved, it will be processed and credited back to your original payment method. Please allow 7 to 14 business days for the funds to reflect in your account, depending on your bank's processing times.

Contact Us For any billing inquiries or to initiate a refund request, please contact our administrative team:

• Email: support@meetlanka.com